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STORE POLICY

🛍️ Store Policies

1. Privacy Policy

We are committed to protecting your personal information. Any data collected, such as your name, address, email, and payment details, is used solely for order processing and customer service. We do not share your information with third parties without your consent, except as necessary to fulfill your order 

2. Shipping Policy

  • Processing Time: Orders are processed within 1-2 business days.

  • Shipping Methods: We offer standard and expedited shipping options.

  • Shipping Charges: Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • Delivery Time: Estimated delivery times range from 3-7 business days, depending on your location.

3. Return and Exchange Policy

  • Eligibility: Items can be returned or exchanged within 15 days of receipt, provided they are unused, in original packaging, and accompanied by the receipt or proof of purchase.

  • Process: To initiate a return or exchange, please contact our customer service at [insert contact information].

  • Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

  • Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

4. Payment Policy

  • Accepted Payment Methods: We accept major credit/debit cards, UPI, and net banking.

  • Payment Security: All transactions are processed through secure payment gateways to ensure your information is protected.

5. Terms and Conditions

  • Product Descriptions: We strive to ensure that all product descriptions and images are accurate. However, slight variations may occur.

  • Pricing: Prices are subject to change without notice.

  • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraud.

6. Contact Information

For any questions or concerns regarding our store policies, please visit contact us.

Payment Methods
Office Workspace

CUSTOMER SERVICE

Our Store

Visit Us at Mahadevwadi Main Rd, opp. Delight Ice Cream, Radha Nagar Society, Chandreshnagar, Rajkot, Gujarat 360004

Opening Hours

Monday-Saturday
10:00am - 8:00pm IST

Contact Us

Inquiries

Have questions about our bags? Reach out to us by filling out the form below.

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